Product Care
All about
Shipping
How long does shipping take?
Shipping times vary based on your location and the product ordered. Typically, orders ship within 3-5 business days, and delivery times range from 5-10 days within Canada.
Do you offer international shipping?
Yes! I ship worldwide. Shipping fees and times will vary depending on your location.
How we do
Custom Orders
Can I request a custom design or art piece?
Absolutely! I love collaborating on custom projects. Contact me directly to discuss your vision and how we can make it a reality.
How long do custom orders take?
Custom orders generally take 2-4 weeks, depending on the complexity of the project. I’ll provide a timeline when we discuss your order.
How we implement
Sustainability
What materials do you use in your designs?
I prioritize reclaimed and upcycled materials wherever possible, ensuring every piece is sustainable and unique.
How do you ensure your designs are eco-friendly?
From sourcing materials to crafting and packaging, I focus on minimizing waste and reducing environmental impact.
Learn about
Returns & Exchanges
What is your return policy?
I accept returns on non-custom items within 14 days of delivery. Items must be unused and in their original condition. Custom orders are non-refundable.
How do I initiate a return or exchange?
Please contact me directly with your order details, and I’ll guide you through the process.